Note that Queue Management is an Add-On Module. See more information at https://octopuspos.com/queue-management. Octopus Queue Management System pricing varies based on hardware selection and your existing POS subscription plan. Contact us to learn more.


  1. Enable Queue Management : Go to System Preferences  -> User Interface Settings  -> Switch on Enable Queue Management  -> Select queue management mode. Note : You may set title for serving and preparing below this setting.
  2. Enable auto-change status : Go to System Preferences  -> Switch on Change Preparing to Serving  -> Select changing order status.
  3. To view order queue : Go to Sales Memo ->  Tap on Queue
  4. To edit queue manually :
    1. Tap on   to change order status to serving 
    2. Tap on   to change order status back to preparing
    3. Double tap on   to remove order from queue